Device Problem
Fracture (1260)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/01/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event Description
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It was reported that the nurse stated that they were trying to start cooling on a patient in an arctic sun device.The temperature cable for the machine was frayed on the end that plugs into the device.Confirmed they have no extra devices to swap to or borrow one from.Nurse was not able to locate an extra temperature in cable that fits the device.Suggested checking with their biomed department to see if they have any additional cables on hand.Otherwise, recommended checking with a sister hospital to see if they would be able to borrow a cable.
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Manufacturer Narrative
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Per additional information received, bd has determined that this mdr event is not reportable.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event Description
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It was reported that the nurse stated that they were trying to start cooling on a patient in an arctic sun device.The temperature cable for the machine was frayed on the end that plugs into the device.Confirmed they have no extra devices to swap to or borrow one from.Nurse was not able to locate an extra temperature in cable that fits the device.Suggested checking with their biomed department to see if they have any additional cables on hand.Otherwise, recommended checking with a sister hospital to see if they would be able to borrow a cable.Per customer via phone on (b)(6) 2024 it was reported that the patient was a male.Therapy was completed without any impact.The temperature cord could not be plugged in due to damage.Biomed provided nurse with a new temperature cord and the device was functioning properly.
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Search Alerts/Recalls
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