Model Number 866199 |
Device Problems
Electrical /Electronic Property Problem (1198); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/03/2024 |
Event Type
malfunction
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Manufacturer Narrative
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This report is based on information provided by philips remote service engineer (rse) and has been investigated by the philips complaint handling team.Philips received a complaint on the dfm100 device indicating a ecg failure.The rse evaluated the device remotely.It was determined that this was a malfunction of the therapy pca (printed circuit assembly) the replacement for which was ordered.The device remains at the customer site and no further evaluation is warranted at this time.Based on the information available and the testing conducted, the cause of the reported problem was a malfunction of the therapy pca.The reported problem was confirmed.The customer ordered the therapy pca to resolve the issue.It has been concluded that no further action is required at this time.If additional information is received the complaint file will be reopened.H3 other text : remote support provided.
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Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.
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Event Description
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It was reported to philips that the efficia dfm100 defibrillator exhibited a ecg failure.There was no reported patient involvement.The efficia dfm100 defibrillator, model# 866199, is substantially similar to the heartstart xl+ defibrillator (model # 861290) and will be reported in the united states under device model # 861290.
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Search Alerts/Recalls
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