It was reported that the patient had low flow and low speed alarms on the evening of 01apr2024 when they tried to switch from battery to wall power.The care provider thought that the patient had driveline damage, but supposed it was possible that the patient had a power module issue even though the power module was not alarming.The patient's device was interrogated.This interrogation revealed pump speed dropping to 0 with associated expected alarms.The patient made plans to come in on 05apr2024.Of note, the alarms began occurring after the patient had a controller exchange due to wire damage on the power lead connecting from the patient's former primary system controller to their battery clips.The alarms re-occurred on 02apr2024 and 03apr2024.On 05apr2024, the patient had another controller exchange due to wear and tear on the controller.A chest x-ray was performed.During the pump off episodes, lasting in some cases 20 seconds, the patient did not lose consciousness or feel any more unwell than normal.Technical services were onsite 08apr2024 and a driveline repair was performed.No alarms occurred while the abbott team was present.X-ray images were viewed onsite and the technical service team did not see any obvious areas of concern.The entire external portion of the driveline was replaced with no issues.The patient was placed on a grounded patient cable post-repair.The alarm did not return.Of note, the patient had a chronic infection history and was on chronic antibiotics, was dialysis dependent (3 days per week), had numerous digit/limb amputations, and had several other comorbid conditions.Related mfr #2916596-2017-00108 captured pump exchange on 23aug2016 due to driveline infection.
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