Device evaluation details: the product was returned to biosense webster inc (bwi) for evaluation and the evaluation has been completed.A visual inspection and deflection evaluation of the returned device was performed following bwi procedures.Visual inspection was performed and the pebax component at the tip was observed broken.Deflection test was performed, and the device failed since the puller wire was found broken inside the tip.A manufacturing record evaluation was performed for the finished device, and no internal action related to the reported complaint were identified.The deflection issue reported by the customer was confirmed.The potential cause of the broken pebax condition and the puller wire broken cannot be determined, it could be related to the handling of the device, however, this cannot be conclusively determined.The instruction for use (ifu) states: always pull the thumb knob back to straighten the catheter tip before insertion or withdrawal of the catheter.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.Explanation of codes: investigation findings: material and/or chemical problem identified (c06) / investigation conclusions: cause not established (d15) / component code: sleeve (g04115) were selected as related to the broken pebax identified by bwi pal.Investigation findings: fracture problem (c070603) / investigation conclusions: cause not established (d15) / component code: steering wire (g04121) as related to the customer reported deflection issue.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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It was reported that a patient underwent a paroxysmal atrial fibrillation (afib) ablation procedure with a thermocool® smart touch¿ electrophysiology catheter for which biosense webster¿s product analysis lab (pal) identified the pebax component at the tip was observed broken.It was initially reported by the customer that during the operation, catheter was unable to deflect or relax completely.A second device was used to complete the operation.There was no adverse event reported on patient.The issue was considered to be non-reportable since the potential risk that it could cause or contribute to a serious injury or death is remote.On 1-apr-2024, the bwi pal revealed that a visual inspection of the returned device found the pebax component at the tip was observed broken.This finding was reviewed and assessed as an mdr reportable malfunction.
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