Model Number WB91051W |
Device Problems
Electrical /Electronic Property Problem (1198); Naturally Worn (2988)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/09/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The device evaluation is ongoing.Should additional relevant information become available, a supplemental report will be submitted.
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Event Description
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It was reported the electrosurgical generator esg-400 showed an err 433 code-internal hardware error.The issue occurred during preparation for use for an unspecified procedure.There were no reports of patient harm.
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Manufacturer Narrative
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This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over four (4) years since the subject device was manufactured.The device was returned to olympus for inspection, and the customer's reportable malfunction was confirmed.Based on the results of the investigation, it is likely the following led to the malfunction: -for the event "error e433": the cause is very likely a faulty generator board.-for the event "damaged bipolar socket": the cause is very likely improper handling by the user (impact, drop, using an inadequate plug).-for the event "worn out touch screen": the cause is very likely improper handling by the user.Olympus will continue to monitor field performance for this device.
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Event Description
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Additionally, it was observed during the device inspection, that the electrosurgical generator esg-400 exhibited a damaged bipolar socket and a worn-out touch screen.There were no reports of patient involvement.
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Search Alerts/Recalls
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