There is no evidence of product malfunction or mislabeling from the manufacturer side.The device was re-labeled incorrectly at edwards warehouse for inventory purposes.Therefore, edwards lifesciences is reporting instead of the original manufacturer.Note that the code included in d2b is not applicable for this device since the carotid shunt is a preamendment device.One image was reviewed.The image showed two labels with different model number (ref.Nl8505066 and ref.Nl8505070).Complaint histories for all reported events are reviewed against trending control limits on a monthly basis, and any excursions above the control limits are assessed and documented as part of this monthly review.
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As reported, this carotid shunt package was double labeled.Labels with different model number were stuck in the package, two labels with model number nl8505066 and one label with nl8505070.The customer had ordered a nl8505070, and they received a nl8505066.There was no patient involved.The device was not available for evaluation; however, there was an image available for evaluation.
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