B3: event date is not known.Please see b5 for approximate date range, if applicable.Section d references the main component of the system.Other medical products in use during the event include: brand name intellis; product id 97755, serial: (b)(6), product type: 0213-recharger.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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It was reported that rep states the patient is having difficulty recharging, where the recharger is heating up, and their controller displays that it cannot locate the ins or cannot connect with the ins when the rtm is plugged into it.Rep confirmed no damage to the prongs at the port site, but states they were unable to replicate this in the clinic today.A new recharger was requested.No symptoms were reported.
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