The affiliate stated the customer reported failed quality control (qc) and non-reproducible and elevated troponin i (access accutni) results, for one patient, involving the access accutni assay used in conjunction with the access 2 immunoassay system and access accutni calibrator.An initial result of 3.57 ug/l was obtained.The sample was analyzed, on the same instrument, two more times and produced results of 0.28 ug/l and 0.17 ug/l, respectively.The results were rejected by the customer as the laboratory utilized the istat points-of-care instrument for comparison.All three results were released from the laboratory.There was no report of patient consequence or change in patient treatment associated with this event.The patient's sample was collected in a becton dickinson (bd) lithium heparin tube and centrifuged at 4,000 rpm (rotations per minute) for ten minutes.Quality control is performed daily, once in the morning.The customer noted system check passed following the event.A beckman coulter field service engineer (fse) was dispatched to assess the instrument.
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