Nimh battery s/n (b)(4) associated with this complaint was not returned to zoll for investigation.An investigation conducted using the battery's serial number, found that the battery was within its expected life span of 2-4 years.However, it was reported by the customer that this battery only had 7 test cycles performed at the time of the reported complaint.As this battery was manufactured in may of 2012, the expected amount of test cycles would be 19 +/- 1.As proper battery maintenance was not performed (charged/test cycled) as instructed per the autopulse user guide, the battery's lifespan was effected.The customer's reported complaint of experiencing a low run time was confirmed through review of the archive records for autopulse platform s/n (b)(4), which was the platform in which the battery was used during the patient event.Nimh battery s/n (b)(4) was placed into the platform and was used for 2 minutes and 43 seconds, performing 82 compression until a low battery warning and user advisory (ua) 44 (battery voltage too low during compression (replace battery)) messages were displayed.The platform was turned off and back on without the battery being changed, which caused a ua13 (battery fault detected) to be displayed (please note that once a ua44 is displayed, if the battery is not changed, a ua13 will occur to prevent insufficient compressions from being performed).The platform was again turned off and back on without the battery being changed.As a result, the platform once again displayed a ua13.Additional review of the platform's archive data was conducted to ascertain whether this battery was properly maintained prior to this event.The first time that this battery was used in this platform was (b)(6) 2012, at which time the battery had undergone 2 test cycles.This battery was also used in the platform on (b)(6) 2012, (b)(6) 2012, (b)(6) 2013, and (b)(6) 2013.On all of these dates, the archive shows that battery had not undergone any test cycles, still only having 2 performed.The battery next appears in the archive on (b)(6) 2013, (b)(6) 2013, (b)(6) 2013, and (b)(6) 2013, with 4 test cycles having been performed.On (b)(6) 2013, (b)(6) 2013, (b)(6) 2013, the battery was recorded in the archive with 5 test cycles.On (b)(6) 2013, and (b)(6) 2013 (the date of the reported event), 6 test cycles were recorded in the archive data.The lack of regular test cycles indicates that this battery was not properly maintained.As previously stated, not maintaining the battery per the autopulse user guide will effect the battery's lifespan.
|