The customer reported a non-reproducible initial dil-hcg (diluted beta human chorionic gonadotrophin (bhcg) result, above the normal reference range of the assay, for one patient, involving the access total bhcg reagent used in conjunction with the unicel dxi 600 access immunoassay system.The initial result was released out of the laboratory, and an amended report was generated.The customer stated patient care was not impacted.There was no patient consequence associated with this event.Subsequent testing of the patient's sample, on the same analyzer, produced higher dil-hcg results that did not correlate with the original value.The patient's sample was collected in a serum separator tube with gel and centrifuged at 3,500 rpm (rotations per minute) for ten minutes, at room temperature.The customer noted the sample was full and appeared icteric.The customer stated there had been no issues with quality control (qc); quality control is not performed for dil-hcg.No system issues were noted by the customer and system maintenance was current.All system parameters, including qc and calibration curves were passing within assay and instrument specifications at the time of the event.The instrument was in normal operation.
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