The instrument was returned and evaluated.Per the customer reported complaint, failure analysis found that the one grip open cable was frayed at the distal idler pulley.The frayed strands stuck out at the wrist.Failure analysis also observed that the distal idler pulley exhibited a particular indentation located at the edge where the grip cable shows damage.The evidence was inconclusive but the frayed grip cable and pulley indentation may have been damaged by coming into contact with other instruments/objects.The evidence was inconclusive, but the damage was likely due to mishandling/misuse.Failure analysis also observed that the pitch up cable was frayed at the distal clevis hub.The small frayed strands stuck out at the wrist.Failure analysis also observed that the distal end of the main tube had various scratch marks with light material removal.The scratches were.174 -.211 in length and not aligned with the tube axis.No other damage was found.The endowrist instruments instructions for use (ifu) specifically states: general precautions and warnings handle instruments with care.Avoid mechanical shock or stress that can cause damage to the instruments.The customer reported complaint does not itself constitute a mdr reportable event; however, the damaged cable and/or tube abrasions, found during failure analysis evaluation could likely cause or contribute to an adverse event if the failure mode were to recur.
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