Complainant alleged that during a daily check, the autopulse resuscitation system would not power on.Customer also reported that when the gray on/off button was pressed, no audible click was observed and the lifeband would not retract when the green start/continue button was pressed.There was no report of any patient involvement.No additional details were provided.
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Customer reported that this autopulse was used for a resuscitation attempt lasting 3.5 hours, the previous night on (b)(6) 2014.Customer also indicated that the batteries were fully charged and there were no observed damages, to either the batteries or the autopulse.Zoll circulation has not received the product in complaint.A supplemental report will be filed if and when the product is returned and investigation has been performed.
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The autopulse platform (s/n (b)(4)) was returned to the manufacturer for analysis.External visual inspection of the returned platform revealed no damage.However, internal visual inspection revealed that the platform was contaminated with fluid, causing electrical component damage to the motor controller board.Therefore, the customer's reported complaint of the platform "not powering on" was confirmed.Review of the archive data was performed and it shows that no sessions occurred on the reported event date of (b)(6) 2014.During servicing, the platform was stripped, thoroughly cleaned and rebuilt.Functional testing was performed and the platform passed testing.Based on the investigation, the parts identified for replacement are the motor controller board, load plate cover, battery bay seal, channel seal, tinnerman nut, ui interface, ui window, and the ui seal.In summary, the reported complaint of the platform "not powering on" was confirmed during visual inspection.The fault was found to be due to fluid contamination.Upon rebuilding the platform and replacing all of the damaged parts, the platform passed all testing criteria.
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