Catalog Number 532.001 |
Device Problem
Failure to Run on Battery (1466)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Event Description
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Device report from synthes europe reports an event in (b)(6) as follows: it was reported that the device does not always start, and the speed of the device is not always the same.This is report 1 of 1 for complaint (b)(6).
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Device is an instrument and is not implanted/ explanted.The investigation could not be completed; no conclusion could be drawn, as no product was received.
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Manufacturer Narrative
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Additional narrative: subject device has been received and is currently in the evaluation process.A service history review was conducted.The report indicates that the device has not been serviced during the past 6 months.There is no information relevant to the current complaint issue.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.Additional narrative: the investigation is based on the service & repair record received.The device failure reported by the customer could be confirmed.The service history review shows no previous service conditions relevant to the current complaint issue.The service technician noted the following action taken: repair.The device has been serviced and functional testing has been performed in accordance with the service manual 532.001.During the pre-repair diagnostic assessment the service technician identified the following failure: control unit not functioning defective.The root cause of the event was determined to be normal wear.The device was repaired and returned to the customer if information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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