Active investigation in progress; results of investigation will be provided in a supplement report.We are submitting one (1) initial, 30 day report, medwatch fda form 3500a, for a purported device malfunction which occurred while using the versajet system.
|
The reported complaint was deemed confirmed by description as a known issue.No lot number was provided and no sample was returned for evaluation so a review of manufacturing records could not be performed and a definitive root cause for the issue could not be identified.However, based on previous investigations of the handpiece being difficult to insert into the console, the most probable causes include misalignment between the console transmission, user interface and handset pump body, migration of the securing pins in the handset and/or corrosion of the moving parts inside the console.Additionally, variations in the current assembly process of the console and the handpiece may also have contributed to the reported issue.Corrective action (car-02486) was initiated in q1-2013 to investigate handpiece loading/unloading/interlocking difficulties.Component specifications and material changes for the user interface of the console have been implemented to ease assembly, reduce misalignment between parts, eliminate galvanic corrosion, improve the finish of mating surfaces and mistake-proof the assembly process.Additional improvements to the handset assembly process are currently being evaluated including the use of a pneumatic press alignment fixture and a proud pin detection fixture.No further corrective action will be taken at this time.Future product complaints will continue to be tracked and trended to detect any recurring issues and if needed, additional corrective action(s) will be initiated at that time.Based on information provided, the reported event did not result in patient injury or adverse event.
|