The customer alleged they received a questionable total prostate- specific antigen (tpsa) result for one patient on their e411 analyzer.The patient's initial tpsa result was 0.261 ng/ml and it was reported outside the laboratory.The initial tpsa result was queried by the consultant.Due to the clinical history, the result was expected to be far lower.The previous results for the patient averaged at 0.002 ng/ml.On (b)(6) 2014, the patient had a fresh sample tested and the tpsa result was 0.004 ng/ml.On (b)(6) 2014, the original sample was repeated and the tpsa result was 0.002 ng/ml accompanied by a data flag.The patient was recalled for treatment, but the customer repeated the tpsa test first.The patient was not adversely affected by this event.The tpsa reagent lot number was 04641655 and the expiration date provided was 11/2014.The customer replaced the pinch tubing and performed a liquid flow cleaning.
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