(b)(4).An alarm indicative of a potential malfunction of the disposable cassette was identified.As the cassette was not returned and the lot number was unknown, a device analysis could not be completed.Should additional relevant information become available, a supplemental report will be submitted.
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(b)(4).This complaint is for a report of a system error 2240 during the dwell stage, where the supply bag dropped and become undone.The assignable cause for the reported condition was determined to be a use error because not placing solution bags on a flat, stable surface is a use error that may cause a disconnect, resulting in a system error 2240.Use errors and proper user instructions are addressed in ¿the homechoice and homechoice pro apd systems patient at-home guide¿, which is shipped with every homechoice device.The guide warns the user to place the solution bags on a flat, stable surface and that falling bags can result in a disconnection or leak.The guide provides step-by-step instructions for connecting the solution bags.A review of the label for the product family will be conducted.Should additional relevant information become available, a supplemental report will be submitted.
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