This spontaneous report received from a pt, via (b)(6), the united states (local id number (b)(6)).The pt's height, weight, and medical history were unk.The pt was prescribed an all-flex arcing spring diaphragm silicone on an unspecified date.Concomitant medication(s) were not reported.On an unk date, the pt experienced difficultly in removing her diaphragm.The pt sent an email to the medical info group in (b)(6) stating that she has "difficulty removing her ortho diaphragm" and that her "fingers are not long enough".She inquired about identifying a "tool available to hook onto the rim so that she could pull it out".She indicated that she had tried to find such a tool on the web to purchase, but was unsuccessful.The pt outcome was unk for experiencing difficulty in removing the diaphragm.This report was associated with a product quality complaint (pqc) number (pqc number (b)(4)).This report was non reportable (malfunction).
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