This companion external battery was not in use by a patient.The customer reported that the implant center reported that this companion external battery "did not function." the customer also reported that when the implant center returned the battery to her office, she attempted to charge the battery over a two day period but the battery did not charge.The customer also reported that the companion external battery had been installed in a companion 2 driver at the implant center but that the driver had not been plugged into external wall power.This alleged failure mode poses a low risk to a patient because the issue was observed when the companion external battery was not in patient use.In addition, this alleged failure mode would not prevent a companion 2 driver from performing its life-sustaining functions, because the companion 2 driver has multiple power sources: external wall power, external batteries and an internal, emergency battery.
|