The hill-rom technician found the siderail would not latch.Per the hill-rom service manual the century bed requires an effective maintenance program.We recommend that you perform annual preventative maintenance.Check the side rail and ensure that it latches properly.Adjust if necessary.A search of the hill-rom maintenance records showed hill-rom performed preventative maintenance on this bed in 2006-2012 and 2014.It is unk if the facility performs any other preventative maintenance on this bed.The technician adjusted the release arm into correct position to resolve the issue.Based on this info, no further action is required.
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