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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: SIEMENS MEDICAL SOLUTIONS USA, INC. ARTISTE MV SYSTEM; ACCELERATOR, LINEAR, MEDICAL

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SIEMENS MEDICAL SOLUTIONS USA, INC. ARTISTE MV SYSTEM; ACCELERATOR, LINEAR, MEDICAL Back to Search Results
Model Number 08139789
Device Problems Fire (1245); Melted (1385); Device Emits Odor (1425); Electrical Shorting (2926); Device Contamination with Chemical or Other Material (2944); Temperature Problem (3022)
Patient Problem No Consequences Or Impact To Patient (2199)
Event Date 03/03/2014
Event Type  malfunction  
Event Description
The customer informed siemens on (b)(6) 2014 of permanent equipment failure (mode intlk).The customer service engineer arrived on site and noticed a burning smell in the room and black soot was noticed on the covers.Reportedly, the linac starts by timer 7 days a week but no treatment was scheduled for that sunday.There appeared to have been a short on +24/-24v and the g41 tb1 connector melted in the process.As the gantry was parked at 270 degrees, liquid plastic flowed downward and seems to have caused a fire on the g41 head driver pcb.However, the damage was localized.There was no mistreatment or injury to a patient or facility personnel.This reported issue occurred in (b)(6).
 
Manufacturer Narrative
Siemens became aware of the reported issue on (b)(4) 2014.This mdr is being mailed on (b)(4) 2014.Siemens' investigation into the reported event is on-going.A supplemental report will be submitted upon completion of the investigation.Customer address: (b)(6).
 
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Brand Name
ARTISTE MV SYSTEM
Type of Device
ACCELERATOR, LINEAR, MEDICAL
Manufacturer (Section D)
SIEMENS MEDICAL SOLUTIONS USA, INC.
757a arnold drive
martinez CA 94553
Manufacturer (Section G)
SIEMENS MEDICAL SOLUTIONS USA, INC.
757a arnold drive.
martinez CA 94553
Manufacturer Contact
marlynne galloway
51 valley stream parkway
ms-d02
malvern, PA 19355
6102195361
MDR Report Key3789821
MDR Text Key20104078
Report Number2910081-2014-02004
Device Sequence Number1
Product Code IYE
Combination Product (y/n)N
Reporter Country CodeEI
PMA/PMN Number
K103606
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Foreign,User Facility,Company Representative
Reporter Occupation Other
Type of Report Initial
Report Date 03/04/2014
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number08139789
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? No
Initial Date Manufacturer Received 03/04/2014
Initial Date FDA Received04/03/2014
Was Device Evaluated by Manufacturer? Yes
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Patient Sequence Number1
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