The autopulse battery in complaint was returned to zoll on 06/09/2014 for investigation.The battery was placed in the battery tester, and the results indicated that the battery was below the minimum power output watts of 1300w with a reading of 1028.6w.The battery was then fully charged and test cycled, then re-tested with the battery tester, where the results indicated that the battery was above the minimum power output watts of 1300w with a reading of 1341.1w.An investigation conducted using the battery's serial number found that the battery was within its expected life span of 2-4 years with a manufacture date of 4/2013, and the proper amount of test cycles (10 +/- 1 expected, 10 performed) were performed.The expected service life of the autopulse battery is 100 charge cycles or 2 to 4 years depending on battery maintenance and usage patterns.Both of the customer's reported complaint could not be confirmed as the battery passed testing and was able to power on a platform at zoll.
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