Lactation consultant (lc) reported to ameda sales, a pt had an injury from 28.5mm insert.Lc gave pt inserts on (b)(6) 2014, pt experienced injury and antibiotics were started on (b)(6) 2014.Multiple attempts by ameda to contact pt were unsuccessful.On (b)(6) 2014, contacted mom who said " thought her skin was being pinched between insert and flange" after 4 uses; removed flange and insert; noted an injury; ran her finger along edge of insert and noted a sharp ridge of excess plastic.Pt's husband "torched the insert in an attempt to smooth it".Pt experienced sore nipples (unrelated to sharp ridge) and yellow pus in a cut; contacted uf lc to report flanges were cutting her and got replacements.Lc said she would make a report and advised pt to contact md due to yellow pus on cut area.Pt tc to md, who prescribed dicloxacillin via tc without examining pt.Pt reported the infection resolved w/full course of antibiotic and cut healed w/no lasting scars.Pt continues to pump w/ameda pump and hygienikit w/o subsequent issues.Ameda rec'd user facility (uf) medwatch on (b)(4) 2014.Ameda tc to (b)(4), uf biomedical eng., who said uf medwatch was not filed and would return suspect insert to ameda for evaluation.
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The testing and evaluation of the flange insert is completed.The inside rim edge has been melted and is deformed, ie.The pt's husband had "torched the insert in an attempt to smooth it".Due to the condition of the returned product, no conclusion can be made as to the cause of the event due to the returned product being manipulated.
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