Device eval summary: device eval of monitor sn (b)(4) has been completed.The reported problem (monitor resetting, system speaker hums) have been confirmed.As received, the monitor would not fully power on.The cause of the inability to fully power on was a flash memory failure (components u102 and u105) on the c/a board.The flash memory has an intermittent connection.The intermittent connection was likely induced by mechanical stress.The exact source of the mechanical stress has not be positively identified but the intermittent connection may have been accelerated through rough handling.A root cause investigation for the fracture is currently underway.No adverse event resulted from the defective monitor.The pt received a replacement monitor.
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