The technician found the customer neglected to set the brake.The brake was not set most likely due to user error.See scanned page.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The hill-rom technician applied the brake and inserviced the account how to set the brake.Hill-rom representative confirmed with cindy burton chief nursing officer no injury took place so no clinical investigation will be performed.Based on this information, no further action is required.
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