Caller alleged discrepant precision inratio inr results.Results are as follows: date: (b)(6) 2014, inratio inr: 4.9, 2.3, 1.8.All testing was performed within thirty minutes.Therapeutic range was not provided for the patient.There was no reported adverse patient sequels.There no was additional information provided.
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It is indicated that product is not returning for evaluation.Therefore, investigation of the complaint to determine root cause cannot be completed.Since the product associated with the complaint was not returned, retain testing was performed during an in-house investigation.Retain strip testing results met both accuracy and repeatability criteria.The product performed as expected and no product deficiencies were observed.Root cause could not be determined from the information provided by the customer.The manufacturing records for the lot were reviews.The lot met specification and no non-conformances were documented.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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