Model Number 66800164 |
Device Problems
Device Alarm System (1012); Device Operates Differently Than Expected (2913)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/09/2014 |
Event Type
malfunction
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Event Description
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Failure to alarm.Dressing would not collapse when connected.No alarm.Pump running fine when capped.
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Manufacturer Narrative
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Active investigation in progress; results of investigation will be provided in a supplement report.
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Manufacturer Narrative
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Upon evaluation of the returned device the complaint was confirmed.A technical evaluation of the pump conducted on 28 march 2014 confirmed the device failed functional testing (could not control pressure from front membrane).Cause of functional failure was a damaged front membrane.The exact root cause of the damaged front membrane cannot be firmly determined; however the most probable causes could be related to improper handling (device dropped/damaged during transit).As a corrective action membrane and top case were replaced; the repaired device passed all functional testing and was confirmed working within specifications (refer to service notification # (b)(4)).No further action is necessary; the information provided confirms there were no patient injuries or harm associated with this issue.The complaint is recorded and any similar issues will be monitored through the complaint system.
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Event Description
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Failure to alarm.Dressing would not collapse when connected.No alarm.Pump running fine when capped.
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Search Alerts/Recalls
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