Catalog Number 319.004 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Event Description
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It was reported the device is not sliding smoothly between the depth gauge and the sleeve.This was found during routine equipment inspection, no patient involvement.This is report 1 of 1 for (b)(4).
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.Device is an instrument and is not implanted/explanted.No service history review can be performed as this is a lot controlled item.The service history evaluation is unconfirmed.The investigation could not be completed; no conclusion could be drawn, as the product is entering the complaint system.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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A service and repair evaluation was conducted.The report states that the part was not sliding properly.The repair technician reported the part was binding.The item is not repairable.The cause of the issue is unknown.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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A product evaluation was performed.The investigation of the complaint articles indicates that: the depth gauge, for 1.3 mm and 1.5 mm (part number 319.004, lot number a4hv318) was manufactured in september 1998 and is over 15 years old.The miniature ball bearing has a white residue (resembling oxidation) around it preventing the ball from rotating and translating via the spring underneath.This is preventing the depth gauge sleeve from sliding as intended on the depth gauge body and staying retained at the location of measurement.This complaint condition was most likely caused by improper care and reprocessing which led to the corrosion around the miniature ball bearing and ultimately preventing the device from functioning as intended.(b)(4).To prevent this complaint condition from occurring.Therefore, this complaint is invalid from a design perspective.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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