Mfg site eval: samples received: 32 unopened pouches.There are no pervious complaint of this code/batch.There are no units in oem stock.All packs received are tight.We have tested the needle attachment of the samples received and the results fulfil the requirements of the oem.Needle attachment results conducted on samples before releasing the product were within spec and fulfilled oem requirements.Reviewed the batch mfg record, this product had a normal process and the results during the process fulfil oem requirements.Final conclusion: the complaint is not corresponding (not justified).Actions on product: na.Corrective/preventive actions: na.
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