Supplier evaluation was received on 8/13/2014 and revealed the following: the customers¿ complaint "disengage failure" was not verified.The perforator met functional test method acceptance requirements; proper engagement and disengagement were achieved with every drill hole, there were no premature disengagement, or erratic and poor cutting action.The device history records for this perforator were reviewed.All assembly process tests and inspections associated with assembly process (including 100% functional test to codman (b)(4)), met specification requirements.Trends will be monitored for this and similar complaints.At the present time this complaint is closed.
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