A complaint investigation will be performed.The complaint product is not available for the investigation.A supplemental report is not anticipated unless the results of the complaint investigation identify a corrective action or additional relevant information.Should the product become available, a physical evaluation will be conducted and a supplemental report filed with the results.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Not available for evaluation.
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As indicated on the initial mfg.Medwatch report 1526439-2014-11632, the viper2 6mm self-drilling tap was not returned for evaluation.Review of the device history record could not be performed as the lot number was not provided.Without a lot number, review of the manufacturing records cannot be completed.Complaint trending was performed and no immediate product action is required.An internal data review has been opened to review design control documentation and similar failures will be monitored as a part of post market surveillance activities.Without the self-drilling tap, we are unable to confirm the reported issue or identify the root cause.No corrective and preventive action is necessary at this time as we are unable to confirm the reported issue.Therefore, this complaint will be closed with no further action required.If the instrument sample becomes available, the complaint will be reopened and the instrument will be evaluated.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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