A maquet field service technician (fst) visited the hospital and evaluated the device.The cover that fell and the nylon screws used to secure it were discarded by the customer so no parts could be returned for evaluation.The fst observed a c-arm and other medical devices in close proximity to ceiling pendant.While collision between these devices and the subject device is a possible factor in the described failure, we have not been able to confirm this.Maquet reviewed the design of the plg elbow cover, and mechanical evaluation testing was performed.No issues were found.The maquet fst replaced the cover and secure it to the pendant with the nylon screws.Maquet medical systems usa submits this report on behalf of the device manufacturing facility.Maquet (b)(4) provides product failure investigation, analysis and resolution for the device described in this report.
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