All the possible causes were identified.The dhr was reviewed and no deviations related to this failure mode were found.There are no ncr's related to the reported issue.The sample was received.It consisted of a venous tubing silicone extension with its blue adult adapter and its clamp.Visual inspection was performed and no visual defects were found in the sample.However a video was attached to the complaint and leaking was confirmed from venous extension.The defect was confirmed.With the available information the most probable root cause can be related to misuse due to an inappropriate clamping.No additional actions are required.It must be noted that in-process controls (such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection and visual acceptance sampling) are in place to prevent nonconforming product from leaving the manufacturing operations.Per procedure, manufacturing performs 100% pressure tests.Qa performs in-process inspections at the final stage of production and which would identify this issue in the catheter assembly.This complaint will be used for tracking and trending purposes.
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