It was reported that during a training, the control panel of the autopulse platform went blank.Subsequently, the entire device could not function.The device did not display any messages before the control panel went blank.It is unknown what was tried to fix the issue.No patient involvement was reported.No further information was provided.
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The autopulse platform in complaint was returned to zoll on (b)(6) 2014 for investigation.Investigation results as follows: the reported complaint was confirmed during visual inspection.The lcd display was not functional.Further inspection identified that the cause was the processor pca board, which was not functioning properly.Additional damages observed to the platform included a torn load plate cover.From the condition of the platform, the torn load plate cover was due to wear and tear.Due to the defective processor pca board, a functional evaluation could not be performed and the platform's archive data could not be downloaded for review.Following replacement of the board, the device passed functional testing requirements.Based on the investigation, the part(s) identified for replacement were the load plate cover and processor pca board.In summary, the reported complaint was confirmed during visual inspection and attributed to a defective processor pca board.Following service, including replacement of this board, the device passed all testing criteria.
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