Model Number MODEL 250 |
Device Problems
Loose or Intermittent Connection (1371); Communication or Transmission Problem (2896)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/16/2014 |
Event Type
malfunction
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Event Description
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It was reported that the serial cable for the handheld device was causing intermittent communication issues due to a loose connection.Troubleshooting was performed and determined the root cause of the issues was the serial cable.The serial cable has not been returned to date.
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Event Description
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Analysis of the returned handheld serial cable was completed.No anomalies associated with the serial cable communication were identified during the analysis.However, it was identified that the serial cable had 2 open electrical connections in the power plug wire.Because of the open wire connections, the ac adapter was unable to supply power to the handheld.No further anomalies were identified.
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Event Description
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The handheld serial cable was received for analysis.Analysis is underway, but has not been completed to date.
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Manufacturer Narrative
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Device manufacturing records were reviewed.Review of manufacturing records confirmed that the handheld device passed all functional tests prior to distribution.
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Manufacturer Narrative
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Device failure occurred, but did not cause or contribute to death or serious injury.
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Search Alerts/Recalls
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