It was reported the patient suffered a fall approximately (b)(6), 2014 (exact date unknown) and since then the patient is recharging her ipg daily for 2 hours.Prior to the fall she did not need to recharge as frequently or as long.The sjm representative met with the patient and was unable to maintain communication with the charging system regardless of the placement of the antenna of the charger.A replacement charger was unable to resolve the issue.Follow up information identified the depth of the ipg was a potential cause of the issue.The patient underwent a surgical procedure to remove and replace the ipg.Intra-operatively, communication was confirmed with the ipg and the charging system and programmer.Xray imagery confirmed connections in the header.
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