Us reporting agent notified on (b)(4) 2014.Manufacturing site evaluation; samples received: 1 open pouch.We have received 1 open sample (without pack or information about batch number) with the thread broken.No batch number provided therefore unable to obtain information regarding previous complaints of the code/batch or if there are units in oem stock.The batch manufacturing record cannot be reviewed.Without any closed sample and article batch number, we cannot carry out a proper analysis.Final conclusion: the complaint is not corresponding (not justified).Actions on product: not applicable.Corrective/preventative actions: not applicable.
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