The customer contact reported an e630 (screw rotation error) error code was noted.The device was returned to the biomedical department with an unsigned note that stated, "malfunction".No tracking info was provided; therefore, specific patient info, pump programming, or event details were not available.There were no reports of any adverse patient events or delays in critical therapies while the device was in clinical use.During testing at the user facility, an e630 (screw rotation error) error code was noted.No add'l info was provided.
|