Complaint received from clinician that alleges "using cell phone when she received shock and a burn to the back of her right shoulder.Lost consciousness and woke up on the floor".Questionnaire not received from clinician and/or patient.Product returned to manufacturer for review.The device showed no signs of physical damage and the device's dielectric integrity was found to un-violated, by insulation breakdown, water penetration, exposed conductors or any physical damage that could result in a conductive path from the patient to ac mains or secondary voltage (dc output of power supply and drive voltage to pump).From the inspection and test results the iceman clear3 device in question does not exhibit a conductive path from the patient applied part to ac mains.The iceman clear3 presented did not demonstrate the capability to act as the source of or a current path for an electrical shock.
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