End-user states that the mattress has been worn for 3 years, end-user states that she cannot lay on the mattress without some sort of cover due to tears and rips and parts poking out, she has had mattress for over 9 years.She has been purchasing mattress toppers since then, unable to afford the mattress, she did save up and explains that the original dealer has been giving her trouble ordering the mattress, not returning calls, and not following through.End-user has fallen out of bed due to this issue, broke left ankle, states toppers slip and she slides often, this time fell and broke ankle, states this was roughly one year ago.
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