Consumer states: "i followed the directions explicitly; boil, cool down, avoidance of contact with hot metal, fitting, pressure molding.However, when i tried to use it last night, it came apart.In the part of the arch contacting molars and bicuspids the lip or rim of the device separated from the impressions left by the teeth.".
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This complaint has not been confirmed.The device has not been returned to the manufacturer, and no lot number information was given so an evaluation cannot be performed as to the root cause or actual nature of the problem.No injury was reported, no medical attention was reported to have been sought.This is being reported as a possible delamination, and medical intervention may be required if the device is swallowed and goes beyond the pharyngeal arch.
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