One scd 700 was returned for investigation for the reported condition of; service found exposed wires.An initial inspection of the power cord found it failed to meet operational specifications due to an external damage, which cut through the inner copper wires, exposing them, confirming the reported condition.There was no signs of arcing to the exposed copper wiring indicating the unit was not connected to live circuit.However, the exposed wires produced a high risk of electrical shock to the clinical staff and patient.The root cause of the power cord damage can be attributed to rough handling.Power cords periodically require replacement due to age, usage and user damage.The service manual instructs the user to periodically inspect the power cords resistance to ensure its electrical safety.The power cord was replaced to correct the problem.The unit was then fully tested and found to function normally and within specifications.Product scd 700 was manufactured in 2013.All device history records (dhr) are reviewed fo quality inspections and parameter compliance prior to releasing the product for shipment.A review of the service history records indicates there are no other service histories recorded for this system.This information will be utilized for trending purposes to determine the need for corrective action.
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