(b)(6).Complaint conclusion: the helipaq device was returned for analysis; however, the connection cable was not returned.It was confirmed that the dpu¿s electrical connector could not fit into the connecting cable.Adhesive was found on the complete top surface.Adhesive was also found down inside the cavity with the left side having adhesive almost to the top of the electrical post.The right side had a minimal amount of adhesive.There were no other anomalies found on this part that could be complaint related.The most likely root cause of the device positioning unit¿s (dpu) electrical connector not being able to be connected to the connecting cable was due to adhesive found inside the cavity.The circumstances of how and where this adhesive was deposited into the electrical connector¿s cavity cannot be determined.This mdr is being submitted as part of a retrospective review as the result of a recent fda audit and with accordance to the requirements of code of federal regulations - 21 cfr part 803, medical device reporting.
|