This companion 2 driver was not supporting a patient.The customer reported that the companion 2 driver displayed an "emergency battery low" alarm.The customer also reported that the driver was charged overnight, but after it booted up, the led next to the internal battery symbol flashed red.This alleged failure mode poses a low risk to a patient because the issue was observed when the companion 2 driver was not supporting a patient.In addition, this alleged failure mode would not prevent the companion 2 driver from performing its life-sustaining functions.The companion 2 driver has redundant, alternate power sources of external batteries and wall power.An investigation will be conducted by syncardia and the results will be provided in a supplemental mdr.
|