Device Problem
Mechanical Problem (1384)
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Patient Problem
Swelling (2091)
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Event Date 09/02/2014 |
Event Type
No Answer Provided
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Event Description
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The user facility reported their washer's loading-side door automatically closed against the neck of a hospital staff employee.No report of procedural delays or cancellations.Employee sought medical treatment and was given ibuprofen.Employee returned to work and later took one day off to see a physician regarding swelling.
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Manufacturer Narrative
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A steris field service technician arrived onsite and inspected the door's operation, obstruction readings, and safety measures.The technician confirmed the unit was operating properly.During the inspection of the unit the user facility reported to the technician that the employee subject of the event powered on the unit using the connect/disconnect switch on the wall but left the unit's main rocker switch in the "off/standby" position as opposed to the "power" position.The employee was cleaning the washer chamber at the time of the reported event.The door began to shut and retracted against the employee's neck.Investigation of this event is currently in process.A follow-up report will be submitted when additional information becomes available.
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Manufacturer Narrative
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The reliance 444 maintenance manual states, "important: power-off/standby switch does not turn off electrical power to the unit." by putting the washer in standby position, "the operator has one minute to decide whether to cancel or not cancel the standby cycle (to cancel: reposition the power off/standby rocker switch to power position).After one minute, [if] the [main rocker switch] stays in the off/standby position [and] the door is not closed, [then] the control displays a message to close the door." the employee subject of the reported event failed to shut the door when prompted prior to the beginning of the standby cycle.Steris has offered the user facility in-service training which will be scheduled during (b)(4).
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