The customer contact reported that the device shuts off on its own and an e630 (screw rotation error) error code was noted.The device was returned to the biomedical department with a signed note that stated, "shuts off won't turn back on".No tracking info was provided; therefore, specific pt info, pump programming, or event details were not available.There were no reports of any adverse pt events or delays in critical therapies while the device was in clinical use.During testing at the user facility, the device shut off on its own and an e630 (screw rotation error) error code was noted.No additional info was provided.
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