Based on the returned patient sample, siemens technical operation team indicated that returned patient urine sample was appeared dark and bloody, with mucous, highly viscous and cloudy after allowing thawing at room temperature.Moreover, patient urine also contained heavy solid sediments and had a strong odor.Siemens technical operation team tested eighteen (18) replicates using customer returned patient urine and customer returned cassettes.Moreover they also tested additional 6 replicates using pooled clear non pregnant male urine and returned customer cassette hcg lot #040038.Siemens technical operation team indicated that during customer returned urine and cassette testing, flow issues and reagent membrane blockages were observed due to high viscosity of urine.Uv light analysis of cassettes with flow issues showed urine flow was greatly impacted at the sample absorbent pad area.Both negative and positive results were obtained from testing lot #040038 with patient urine sample.Whereas, testing performed using same customer returned cassettes with non-pregnant male urine gave accurate negative results.Furthermore, results from serum testing showed patient urine contained 1,468,264.00 miu/ml of hcg.As per clinitest hcg pregnancy test ifu, "high-dose hook effect - high-dose hook effects are not seen with this product until the urine hcg level exceeds 600,000 miu/ml, a level two to three times higher than the highest level seen for pregnant individuals.".
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