A review of information in the complaint file indicates this investigation was performed by a covidien international service center for the reported condition of; customer reported damaged cable sparking.Therefore, this report will be based on information provided by the service center.Information provided in the complaint file states the power lead was cut and live and neutral were shorting; therefore, the reported condition is considered confirmed.There was no patient involvement, but the short of the live and neutral wires pose an electrical shock hazard.There was no failure analysis data provided in the complaint file; therefore, the root cause of failure was not identified.Power cords periodically require replacement due to age, usage and user damage.The service manual instructs the user to periodically inspect the power cords resistance to ensure its electrical safety.The power cord was replaced to correct the problem.The scd express was manufactured in 2005.The device history record was reviewed and all parameters and acceptance criteria were within specified limits when released.This information will be utilized for trending purposes to determine the need for corrective action.
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