The product sample was not returned and no photos were received.The manufacturing lot number associated with this complaint was 362321.This defect has not been confirmed.The product sample was not returned to the manufacturing site for review.With the available information, the most probable root cause could be attributed to the employed insertion/placement method which affected the catheter's adherence.However without the sample, this cannot be confirmed.No additional actions are required.It must be noted that in-process controls (such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection and visual acceptance sampling) are in place to prevent nonconforming product from leaving the manufacturing operations.Per procedure, manufacturing performs 100% visual and dimensional inspection, in order to avoid a cuff issue in the catheter.This complaint will be used for tracking and trending purposes.
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