The customer reported discrepant, elevated total beta human chorionic gonadotrophin (tbhcg) result, for one patient, involving the access total bhcg assay used in conjunction with the unicel dxi 600 access immunoassay system.The customer stated an original result of 1,516 miu/ml was released out of the laboratory and questioned by the physician.The physician sent a new sample to the customer for reanalysis.The retested result, of the new sample - on the same instrument - generated a lower result of 3.6 miu/ml.The customer then retested the original sample, on the same instrument, and obtained a negative result (actual value unknown).The customer stated there was no patient injury or change in patient treatment associated with this event.The patient's sample was collected in 12x75 mm serum separator tube (sst) and centrifuged at 3,500 rpm (rotations per minute) for ten minutes, at room temperature.The sample was allowed to clot for ten minutes prior to centrifugation.The sample was less than six hours following collection and stored in refrigeration.No sample integrity issues were noted.Quality control (qc) is performed once every 24 hours and was within specification at the time of the event.No system issues were noted.The instrument was in normal operation.
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