The device history record (dhr) was reviewed and no deviations related to this failure mode were found.There are no non-conformances related to the reported issue.No changes in the process were identified to be related with this event.The product sample returned consisted of one 15 fr tal palindrome rt catheter, 19 cm implant length, and 39 cm overall length.The catheter was cut approximately 3 cm below the hub and it came inside a generic plastic bag.Visual inspection was performed and a crack was found on the red adult adapter, in the thread area.The blue adult adapter did not present any issues.Based on the instructions for use, it is necessary to perform a visual inspection before using the device.Do not use the catheter if it appears damaged or defective.Over tightening the catheter connection can crack some adapters.The issue experienced was not noted prior to use.The adapter was more likely damaged during use.The most probable root cause is likely due to over tightening as excessive force could have been the cause of the damage.No additional actions are required.It must be noted that in-process controls (such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection and visual acceptance sampling) are in place to prevent nonconforming product from leaving the manufacturing operations.As per procedure, manufacturing performs 100% visual inspection during production, which would identify cracked adapters in the catheter assembly.This complaint will be used for tracking and trending purposes.
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